PublPost Terms of Service

Last updated: March 21, 2026

This document is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation. Please review the terms carefully before using the service.

1. General provisions

1.1. These Terms of Service (the «Terms») govern the relationship between the owner of the PublPost internet service available at publpost.ru (the «Operator», «we»), and any person using the Service (the «User», «you»).

1.2. The following terms and definitions are used in these Terms:

Service — the PublPost internet platform, including the website publpost.ru, mobile applications, API, and all related services providing tools for managing publications on social networks.
User — a natural or legal person who has registered with the Service and accepted these Terms.
Content — any materials, including text, images, videos, links, and other data created, uploaded, or published by the User through the Service.
Account — the User's record in the Service containing personal data, settings, and connected social networks.
Subscription — a paid plan granting the User extended access to Service features for a defined period.

1.3. Registration with the Service, as well as actual use of the Service, constitutes the User's full and unconditional acceptance of these Terms in accordance with Article 438 of the Civil Code of the Russian Federation.

1.4. These Terms apply jointly with the Privacy Policy published on the Service website and other documents governing specific aspects of the Service.

2. Registration and account

2.1. Use of the Service requires registration with accurate data. Registration is available to persons aged 16 or older. Persons aged 16–18 confirm that they have the consent of their legal representatives to use the Service.

2.2. The User is fully responsible for safeguarding their password and login credentials. All actions performed from the User's Account are deemed to be performed by the User. If unauthorised access is detected, the User must immediately notify the Operator at support@publpost.ru.

2.3. Each natural person may have no more than one Account in the Service. The Business and Enterprise plans are an exception, allowing additional user seats within a single organisation.

2.4. The Operator reserves the right to refuse registration or suspend an Account without explanation, including in cases of reasonable suspicion of breach of these Terms or of the laws of the Russian Federation.

2.5. The User undertakes to keep the data provided at registration accurate and to update it promptly if it changes.

3. Terms of use of the service

3.1. The Service provides the User with the following capabilities:

Scheduling and automated publication of content to social networks;
Creating and editing posts, including text, images, and video;
Viewing analytics on published content and audience;
Managing multiple social network accounts from a single interface;
Team collaboration on content (within applicable plans);
Using AI tools to generate and improve content.

3.2. When using the Service the User is prohibited from:

Distributing spam, mass unwanted messages, or advertising in violation of Russian Federal Law No. 38-FZ «On Advertising»;
Publishing content that infringes copyrights, related rights, or other intellectual property rights of third parties;
Posting malicious, offensive, extremist content or content that contradicts the laws of the Russian Federation;
Attempting to circumvent technical limitations of the Service, including plan limits, API restrictions, and protection mechanisms;
Using automated tools to interact with the Service, except for the official PublPost API;
Reselling or transferring access to the Service to third parties without the Operator's written consent;
Performing actions intended to disrupt the Service or its infrastructure.

3.3. Use of the Service API is permitted only in accordance with the API documentation and within the limits set by the User's plan. The Operator may restrict API access in cases of abuse.

4. User content

4.1. All rights to Content created and uploaded by the User belong to the User (or other rights holder). Use of the Service does not transfer exclusive rights to the Content to the Operator.

4.2. By uploading Content to the Service, the User grants the Operator a non-exclusive, royalty-free licence to use such Content solely to provide Service features: storage, processing, transfer to connected social networks, generating previews and analytics. This licence is valid for the duration of the User's use of the Service and ends after deletion of the Content or the User's Account.

4.3. The User is fully responsible for the content of their Content, its compliance with the laws of the Russian Federation, the rules of social networks, and the rights of third parties. The User warrants that they have all necessary rights to the published Content.

4.4. The Operator reserves the right to remove or restrict access to Content that violates these Terms, the laws of the Russian Federation, or the rights of third parties, without prior notice, including pursuant to orders from authorised state bodies.

6. Plans and payment

6.1. The Service offers a free plan (Free) with a limited feature set and limits on connected social networks, publications, and AI credits. Current limits of the free plan are listed on the Service pricing page.

6.2. Paid plans (Pro, Business, Enterprise) provide extended access to Service features. The price, scope, and limits of each plan are listed on the pricing page and may be changed by the Operator.

6.3. A subscription to a paid plan is issued for a period (month or year) and renews automatically at the end of the paid period unless the User cancels the subscription before the end of the current period. Cancellation is available in the Account settings.

6.4. Payment is made in Russian roubles by one of the available methods (bank card, electronic payment systems). The invoice for the next period is issued automatically.

6.5. Refunds are issued in accordance with Russian consumer protection law. The User may request a full refund within 14 (fourteen) calendar days of payment, provided the paid plan features were not actually used (no publications, no AI credits spent). To request a refund, contact support@publpost.ru.

6.6. The Operator reserves the right to change plan prices, notifying Users at least 30 (thirty) calendar days before the changes take effect. Price changes do not affect the currently paid Subscription period.

7. AI features

7.1. The Service provides AI-based tools for generating text, suggesting hashtags, analysing content, and other purposes. AI is an auxiliary tool, and the final decision to publish content is made by the User.

7.2. The User is fully responsible for reviewing, editing, and publishing content generated using the Service's AI features. The Operator is not responsible for the content, accuracy, completeness, or consequences of publishing AI-generated content.

7.3. AI credits included in a plan are granted for each billing period (month) and do not roll over. Unused credits expire at the end of the billing period.

7.4. The Operator does not guarantee the accuracy, uniqueness, or applicability of AI feature results. The results may contain inaccuracies and require User review before publication.

8. Limitation of liability

8.1. The Service is provided «as is». The Operator does not provide any warranties regarding error-free or uninterrupted operation of the Service or its fitness for the User's specific purposes.

8.2. The Operator does not guarantee 100% Service availability and is not responsible for temporary unavailability caused by maintenance, updates, third-party service failures, or force majeure.

8.3. The Operator is not responsible for direct or indirect losses, lost profits, data loss, or reputational damage arising in connection with the use of or inability to use the Service, including:

Actions or omissions of social networks (account blocking, API changes, feature restrictions);
Publication of Content that violates platform rules or law;
Unauthorised access to the User's Account;
Use of the Service's AI features;
Technical failures and downtime.

8.4. In any case the Operator's aggregate liability to the User is limited to the amount actually paid by the User for use of the Service during the last 3 (three) months preceding the cause of action.

9. Termination of use

9.1. The User may delete their Account at any time through the profile settings. Upon Account deletion, the active Subscription is not refunded unless otherwise provided in section 6.5 of these Terms.

9.2. The Operator may suspend or delete a User's Account in case of breach of these Terms, the laws of the Russian Federation, at the request of authorised state bodies, or in other cases provided for in these Terms. No refund is issued for suspension due to breach.

9.3. After Account deletion, the User's personal data and Content are deleted from the Service systems within 30 (thirty) calendar days, except for data the Operator is required to retain by law. Backups may contain User data for an additional period not exceeding 90 days.

9.4. The User may request export of their data before Account deletion by contacting support at support@publpost.ru.

10. Intellectual property

10.1. The «PublPost» name, logo, brand identity, and other means of individualisation of the Service are intellectual property of the Operator and are protected by Part Four of the Civil Code of the Russian Federation. Use of these objects without the Operator's written consent is prohibited.

10.2. The source code, interface design, algorithms, databases, and other intellectual property results constituting the Service are the property of the Operator. The User is granted a limited, non-exclusive, non-transferable licence to use the Service solely for the purposes provided in these Terms.

10.3. By submitting suggestions, comments, ideas, and other feedback regarding the Service, the User agrees that the Operator may use such feedback free of charge to improve the Service without any obligations to the User, including payment of remuneration.

11. Referral program

11.1. The Service offers Users participation in a referral program. A program participant receives a unique referral link they can distribute to bring in new Users.

11.2. The reward for a referral program participant is 40% (forty percent) of payments made by referred Users for paid plans, throughout the duration of their subscription. The procedure and timing of payouts are defined by the referral program rules.

11.3. It is prohibited to:

Create additional Accounts to obtain referral rewards (self-referral);
Use fraudulent, deceptive, or misleading methods to attract Users;
Distribute referral links via spam;
Artificially generate registrations or payments to obtain rewards.

11.4. If violations of the referral program rules are detected, the Operator may revoke the accrued reward and disable the User from the program without prior notice.

11.5. The Operator reserves the right to change the referral program terms, including the reward amount, notifying participants at least 14 (fourteen) calendar days in advance.

12. Dispute resolution

12.1. All disputes and disagreements arising in connection with these Terms shall be resolved through negotiations. Before going to court, the User must send the Operator a written claim by email at support@publpost.ru. The claim review period is 30 (thirty) calendar days from receipt.

12.2. These Terms are governed by and interpreted in accordance with the laws of the Russian Federation. Matters not regulated by these Terms shall be governed by the Civil Code of the Russian Federation, the Russian Consumer Protection Law, and other applicable regulatory legal acts.

12.3. If the dispute cannot be resolved by claim, the dispute shall be referred to a court at the location of the Operator in accordance with the procedural law of the Russian Federation.

13. Final provisions

13.1. The Operator may amend these Terms by notifying Users at least 14 (fourteen) calendar days before the changes take effect. Notice is given by publishing the updated version on the Service website and/or sending notice to the User's email.

13.2. Continued use of the Service after the changes take effect constitutes the User's acceptance of the updated Terms. If the User disagrees with the changes, they may delete the Account before the changes take effect.

13.3. A court declaration that any provision of these Terms is invalid does not invalidate the remaining provisions. The invalid provision is replaced with one as close as possible in meaning to the original.

13.4. The Operator's inaction in case of a User's breach of these Terms does not deprive the Operator of the right to take appropriate action later and does not constitute a waiver of its rights.

13.5. These Terms take effect on March 21, 2026 and remain in effect for an indefinite period.

Effective date: March 21, 2026

Questions: support@publpost.ru

PublPost — publpost.ru